PLEASE READ CAREFULLY:
Mia Bella Baskets,  will guarantee delivery on the date requested or before the requested delivery date during peak seasons. We  telephone the recipient prior to delivering but we cannot guarantee  a specific time of delivery.   If you do not wish for us to contact the recipient please indicate so in the comments section upon checkout!!!

SAME DAY DELIVERY IS NOT POSSIBLE.
-Orders need to be placed at least 24 hours before delivery date for :  Metro-San Juan areas. [low season]
[Please note 24 hours means  before noon the day prior to delivery date] 
-Orders need to be placed at least 36 hours before delivery date for:  Every other city out of Metro-San Juan. [low season]

Mia Bella Baskets is not responsible for:
- Flower arrangements, gift baskets, gifts in general - delivered to incorrect addresses supplied by the sender.
- Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the customer.
- Decreased flower quality due to lost time on an incorrect delivery address supplied by the sender.

Mia Bella Baskets does not allow orders to be cancelled within 24 hours of the requested delivery date, or within the seven days prior to Christmas, Valentine's Day or Mother's Day, Fathers Day - because of our extremely high volume of orders during these times.

If your order is for delivery on a Holiday or special occasion, please allow more time for delivery. We recommend  that you order a few days in advance to  the occasion due to rush of the high peak seasons.

Remote or rural areas may require additional delivery time.

Deliveries may vary due to Holidays and recipient availability. Recipients are required to be home to receive  orders or we will leave with the closest neighbor. We do not leave gifts at door steps.  Signatures are required.

Our Products:
We try our best so that arrangements shown match actual pictures. Some flowers are seasonal and colors could change depending on availability.  We reserve the right to substitute colors and/or  flowers of equal of greater value.
If we are out of a particular ribbon, basket or vase, we will substitute with an item as close as possible to your original selection. Substitutions are a rare occurrence and will not affect the overall design of your gift.

Refunds:
We do not refund your credit card unless their has been a fault on our behalf. Otherwise, you will be issued a credit towards your next purchase. 

Incorrect Addresses:
If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 recurring delivery fee.
We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made,  the customer assumes responsibility for the entire purchase.

Pricing:
Prices shown below product images are the base price for the item and do not include our delivery fees or 7% PR Sales Tax. You will be directed to the delivery fees on checkout  through our Order Form. You may view delivery fees prior to placing your order here.

We do not deliver gifts under $30.00.  It  is not cost effective.  [Items on the site for under $30.00 are "add on gifts".]

Taxes:  
Beginning November 15th, 2006:  a "State" sales tax of 7.0% will be imposed by the government.

In conclusion:  November 15th, 2006 a total sales tax of 7.0% [local and state tax] will be added to your order.


Proof of Delivery:
For your protection and ours, we collect a signature from the recipient upon delivery.

When placing your order on our site, you acknowledge having read and understood our delivery policy and disclaimer.  If you have a question regarding our policies please  CONTACT US .